Privacy Policy – Shanvith AC Services
At Shanvith AC Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.
By using our website (shanvithacservices.in) or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website or book our services, we may collect the following types of information:
A. Personal Information (Provided directly by you)
📛 Name
📞 Phone Number
📧 Email Address
🏠 Service Address (for on-site services)
B. Payment Information (For online payments)
💳 Transaction Details (e.g., payment amount and date)
❌ Note: We do not store your card or banking information. Payments are processed through secure third-party payment gateways.
C. Website Usage Data (Collected automatically)
🌐 IP Address
🖥️ Device and Browser Information
📊 Pages Visited and Time Spent
📈 Referral URLs (how you reached our site)
2. How We Use Your Information
We collect your information to:
✅ Provide and Manage Services: Process bookings, deliver services, and send service updates.
✅ Respond to Queries: Contact you regarding appointments, issues, or feedback.
✅ Send Notifications: Provide appointment confirmations and service reminders.
✅ Improve User Experience: Analyze website traffic to enhance our website performance.
✅ Marketing Communications: Send promotions and offers (only with your consent).
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We only share your data:
🤝 With Trusted Service Partners: For payment processing or technical support.
⚖️ When Required by Law: To comply with legal obligations or government requests.
4. Data Security Measures
We take appropriate steps to protect your personal information from unauthorized access, misuse, or loss. Our security measures include:
🔒 Secure Servers: Industry-standard encryption for data storage.
🛡️ Payment Security: Payments are processed through PCI-DSS compliant payment gateways.
💻 Firewall Protection: Securing our website from external threats.
⚠️ Note: While we implement strong security measures, no online system can be 100% secure. We advise users to exercise caution when sharing personal details online.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and improve our services.
A. What Are Cookies?
Cookies are small text files stored on your device that help websites remember your preferences.
B. Types of Cookies We Use:
Essential Cookies: For website functionality (e.g., service booking).
Analytics Cookies: To understand website traffic and improve performance.
Marketing Cookies: To display relevant offers (only with your consent).
C. Managing Cookies:
You can control or disable cookies through your browser settings. Disabling cookies may affect your experience on our website.
6. Your Rights Over Your Data
You have the following rights regarding your personal information:
✔️ Access: Request a copy of the data we hold about you.
✔️ Correction: Ask us to update or correct inaccurate information.
✔️ Deletion: Request that we delete your personal data, except where required for legal or service purposes.
✔️ Marketing Preferences: Opt out of promotional messages at any time by clicking “unsubscribe” in our emails.
To exercise any of these rights, please contact us at the details below.
7. Changes to This Privacy Policy
🆕 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
📅 Any updates will be posted on this page with a revised date.
✅ Continued use of our services means you accept the updated policy.